Jatin Goell
Training Manager | Training specialist | Learning & Development | NLP | Leadership development
- Role
- Learning and Development Manager at Cognizant
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Jatin Goell
Jatin is a training professional with over a decade\'s experience. He believes facing challenges at work is a part of the growth process. Over the course of his career, he has worked with 3+ Fortune 500 clients, belonging to various sectors including Aviation, Banking, E-commerce, and Travel.Apart from work, Jatin is a strong advocate of diversity & inclusion at the workplace. His core skills include content development, mentoring, training delivery, stakeholder management.
Experience
Learning and Development Manager
Dec 2024 — Present · Hyderabad, IN
As a Training Service Delivery Manager, I oversee all aspects of training delivery, workflow transitions, and Policy design.My responsibilities encompass- Managing the full training life-cycle, from new hire on-boarding and development to ongoing performance enhancement programs- Designing and implementing call coaching strategies to improve agent effectiveness- Optimizing training throughput and ensuring the delivery of high-quality, up-to-date content- Leading special projects, including skill development programs, e-learning initiatives, and gamified assessments- Managing a global training team, providing mentorship, performance reviews, and development opportunities.
Education
Delhi University
Bachelor's degree, Computer Science
2009 — 2012
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