Rohan Dusane
Lead Consultant at Dentsu | Qualtrics Experience Management(XM) | Qualtrics EX, CX, ETX Certified
- Role
- Lead Analyst at Dentsu Global Services
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Rohan Dusane
Technology Consulting Professional with 7+ years of experience, currently working as Lead…
Experience
Lead Analyst
Mar 2022 — Present · Mumbai, IN
Roles & Responsibilities:• Manage end-to-end implementation for multiple concurrent projects, overseeing scope, timelines, and resource allocation for successful delivery.• Working with clients to understand their research and customer experience management needs. Includes gathering requirements, identifying pain points, and defining success criteria.• Designing, planning and implementing solutions using Qualtrics. This includes creating surveys, programming workflow & API, HRIS integration, and designing dashboards.• Designs advanced survey methodologies and reporting dashboards, leverage Qualtrics data analytics to generate meaningful reports and strategic insights, enabling clients to optimize operations and drive informed decision-making• Partner with clients to enhance and evolve their existing programs, ensuring they derive maximum value from their Qualtrics platform through targeted training and strategic support• Mentor, coach, and develop action plans for direct reports to drive operational excellence, foster professional growth, and ensure consistent performance outcomes
Education
University of Mumbai
Bachelor of Engineering - BE, Mechanical Engineering
Chetana's Institute of Management & Research
Master of Business Administration - MBA, Marketing
2017 — 2019
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