Robert Thomas

About Robert Thomas

With 35 years of executive leadership, I have consistently driven sustainable growth and performance across diverse sectors including Sales and Service, HR/PR Outsourcing, Professional Services, and Technology. My experience spans Fortune 200 companies to smaller business segments, earning me a reputation as a versatile and innovative leader with a keen ability to generate strategic change and transformation.Throughout my career, I have successfully led corporate improvements and transformations, developing world-class sales teams, enhancing customer service, and crafting robust business strategies. These efforts have consistently produced strong financial results. I have also excelled in pivotal roles involving start-ups, turnarounds, and mergers and acquisitions.Key Focus Areas:• Balancing organizational needs with a focus on long-term success• Developing and implementing healthcare delivery systems, including benefits and plan design• Supporting and executing comprehensive HCM platforms• Driving double-digit financial growth• Ensuring high levels of customer acquisition, satisfaction, and retention• Consulting for start-ups and private equity ventures• Serving as a Corporate Fellow at the University of HoustonCore Competencies:• HR/PR/Retirement Outsourcing Services• Advisory Board Membership• P&L Management• Customer Service Excellence• Sales Leadership• Strategic Partnerships and Channel Development• Benefits Strategy, Administration, and Plan Design• Start-up Consulting• Call Center Management• Product Development• Corporate Fellow and Board of Directors Experience

Experience

1. Chair of the Board of Directors

   Myasthenia Gravis Foundation of America, Inc.

   May 2022 — Present · Boston, MA, US

   Robert serves as Chair of the Board of Directors for the Myasthenia Gravis Foundation of America. In this role, he provides leadership and guidance to the organization and key stakeholders, where he leads and guides major strategic program initiatives including Board engagement automation, and the Patient Registry. Additionally, Robert is a member of the Executive Committee, providing valuable guidance and counsel on key business topics, ensuring the organization’s strategic objectives are met.

Education

• University of Phoenix

  MBA, Technology Management

  1999 — 2002

• Harvard Business School

  Executive Leadership

Skills

• Enterprise Software
• Sales Management
• Budgets
• Sales Process
• Turn Around Management
• Profitable Growth
• Channel Partners
• Management Consulting
• Employee Engagement
• Strategic Planning
• Strategic Financial Planning
• Management
• Training
• New Business Development
• Executive Management
• Business Planning
• Business Strategy
• Public Speaking
• Mergers
• Start-Ups
• Bpo
• Mergers & Acquisitions
• Leadership
• Business Process Improvement
• Outsourcing
• Saas
• Strategic Influence
• Sales Operations
• Professional Services
• Business Development
• C-Level Presentations
• Program Management
• Performance Management
• Crm
• Project Management
• Marketing Strategy
• Strategic Alliances
• Product Management
• Direct Sales
• Stakeholder Engagement