Richard Daniell

About Richard Daniell

I lead organizations through complex transformation — aligning strategy, systems, and people to deliver durable results.With more than two decades of experience spanning enterprise systems implementation, operational optimization, and global change leadership, I focus on structured execution in high-stakes, multi-stakeholder environments.My background includes global SAP transformation, MSP program leadership, cross-regional consulting, and Lean-driven performance improvement. I specialize in:• Enterprise transformation and adoption• Complex program and portfolio leadership• Operational alignment across distributed teams• Risk mitigation and change performance measurement• Designing structured enablement strategies that accelerate measurable outcomesOver time, my work has evolved beyond program execution into systems design.In parallel with enterprise leadership work, I advise entrepreneurs through Vermont’s Small Business Development Center and serve as Founder of North Star Consulting, where I am developing the North Star Business Intelligence (NSBI) platform — a modular, AI-enabled economic intelligence system designed to surface early signals from public data and support clearer decision-making.This work sits at the intersection of:• Organizational change• Systems architecture• Economic intelligence• Responsible, human-centered AII believe successful transformation is less about momentum and more about clarity, structure, signal detection, and accountable execution.Lean Six Sigma Black Belt | Organizational Change Leadership | Program & Portfolio Alignment | Applied Systems Design

Experience

1. Senior Manager, Organizational Change Management

   KellyOCG

   Aug 2021 — Present

   Led enterprise-scale transformation initiatives across global MSP and services procurement environments spanning multi-region operations• Directed structured change impact analysis across complex business process and technology workstreams• Partnered with executive stakeholders to align transformation strategy with operational execution priorities• Designed governance and stakeholder activation frameworks that accelerated adoption and reduced implementation risk• Guided cross-regional teams through organizational transitions while maintaining operational continuity• Supported executive reporting and steering discussions to ensure visibility into change performance and risk mitigation

Education

• Ashford University

  AA, Business Administration

  2007 — 2009

• Dartmouth College

  Lean Six Sigma Certification

  2007 — 2007

• Trinity College of Vermont

  Business Administration

  1986 — 1991

Skills

• Business Process Improvement
• Process Improvement
• Program Management
• Cross-Functional Team Leadership
• Business Analysis
• Project Management
• Change Management
• Management
• Six Sigma
• Training
• Erp
• Continuous Improvement
• Business Process
• Product Development
• Ms Project
• Leadership
• Team Leadership
• Team Building
• Management Consulting
• Sharepoint
• Requirements Analysis
• Project Portfolio Management
• Lean Manufacturing
• Strategy
• Pmp
• Quality Management
• Process Engineering
• Testing
• Knowledge Management
• Microsoft Office
• Kaizen
• Organizational Leadership
• Agile Project Management
• Visual Basic
• E-Learning
• Hands-on Training
• Facilitators
• Facilitation
• Microsoft Project
• Cost Reduction