Raymond D.
Client value defines the relationship.
- Role
- Customer Success Sales Consultant at AT&T
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Raymond D.
I am a results-driven sales professional with 20+ years of experience in Security…
Experience
Customer Success Sales Consultant
Jan 2023 — Present · Boston, MA, US
Total Contracted Billing 3.5m FY 2023, and 5m 2024. Duties include care for the entire AT & T Cybersecurity portfolio and working with Mid-Market, Enterprise and Public Sector contracts. Business lines include GRC, consulting contracts, Cloud Gateways, SASE, and SEIM. KPIs in terms of revenue assurance, process improvement, and marketing campaigns. Interdepartmental communication with management, consulting, technical, SEIM and vendor teams crucial. Coaching and operational expertise executed in this role to provide best overall customer experience. Highlights- 2x AT & T Connections Award Winner in 2023 for process improvement. Also passed ISC2 Certified in Cybersecurity (CC) exam July2024.
Education
Boston University
Technical Certificate
Champlain College
Technical Certificate
Southern New Hampshire University
Master of Science - MS
University of Massachusetts at Lowell
Bachelor of Arts (B.A.)
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