Rad Ciesla
Senior Airtime Account Manager - Partner Sales @Currys Business
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WORK HISTORY
Senior Airtime Account Manager - Partner Sales @Currys Business
Poole, GB
Currys plc is a leading omnichannel retailer of technology products and services, operating through online and 830 stores in 8 countries. We help everyone enjoy amazing technology, however they choose to shop with us.In the UK & I we trade as Currys; in the Nordics under the Elkjøp brand and as Kotsovolos in Greece. In each of these markets we are the market leader, employing capable and committed colleagues. Our full range of services and support makes it easy for our customers to discover, choose, afford and enjoy the right technology for them, throughout their lives. The Group’s operations are supported by a sourcing office in Hong Kong, state-of-the-art repair facilities and an extensive distribution network, enabling fast and efficient delivery to stores and homes.We help customers choose, afford and enjoy amazing technology however they shop with us.As a market leading technology products and services retailer, our vision drives everything we do, in all countries in which we operate.Customers find technology incredibly exciting, but also confusing and expensive. Our vision goes beyond ensuring customers can choose, afford and enjoy the right tech. We put our purpose at the heart of what we do, using our expertise, scale and reach, to bring technology to everyone.The assets, colleagues, capabilities and scale that we have means that no one is better placed than Currys to help customers do all this.#WeHelpEveryoneEnjoyAmazingTechnology #WeAreCurrys
EDUCATION
Futures Training, Learndirect (UK)
CEFR C1.2, Advanced Level 2, English Language
CKZiU Nysa
BTEC Level 2 Engineering Diploma, Electrical industry technician, specialisation in power electronics.
G1 Nysa
Junior High School
SKILLS
ABOUT RAD CIESLA
People who know me refer to me as Rad or Ryan. I’m a hard-working individual, focused on my career, with fourteen years’ experience within the managed IT/Software/Hardware and Telecom sector. I’m passionate about technology, and customer service and love exploring new releases of software and hardware. I’m highly competent, motivated and enthusiastic Senior Account Manager. I’m well experienced in working as part of a team in a busy office environment, well organised and proactive in providing timely, efficient and accurate account management and technical support with a variety of different service industry end-users, as well as being on hand to support my colleagues in whatever capacity required. I can bring experience, attention to detail and can-do attitude to any business type that I set my mind to like any of my colleagues will happily attest to. I believe in technology and I can bring my wealth of experience to your business and help drive efficiencies to benefit not only my career growth but also that of your company. I enjoy repairing friends’ PCs and mobile phones and I consider it a hobby rather than hard work. I love the outdoors, travelling to new locations around the world, spending time at home, listening to music, playing retro video games, cooking, doing home DIY projects and in my free time broadening my intellectual horizons as well.Core skills:• Great Computer Skills including Network as well as MS Office and Google Docs.• Excellent customer skills, versatile in B2B Sales, Service and Support.• A confident telephone manner with the ability to deal calmly and professionally with challenging calls.• Ability to produce consistently accurate work even whilst under pressure.• Multitasking, maintaining confidentiality and prioritising conflicting demands.• Well organised, self-motivated, punctual, hardworking, easy to adapt, quick learner.• Troubleshooting, analytic and creative problem-solving.• Self-driven passion to get things done the right way and on time.• Salesforce, Proposition, Sugar CRM, GoldMine, Zendesk, LogMeIn, TeamViewer, Xero, SaaS.• Account Management and administration.• Honest, pleasant manner, smart, professional appearance.
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