Rick Chin

About Rick Chin

Business and IT professional with a demonstrated history of enabling growth in revenue…

Experience

1. Sr Account Representative

   Crittora

   Apr 2025 — Present · Gainesville, FL, US

   As a Senior Account Representative in the data security space, I lead end-to-end sales cycles—from initial outreach through negotiation and close—focusing on enterprise and mid-market accounts. I work closely with clients to understand their cybersecurity needs and align them with solutions like encryption, certificate automation, key management, and quantum-resilient technologies. My role involves managing a strong pipeline, conducting technical discovery sessions and product demos, and collaborating with solution architects to present tailored solutions that address real-world security challenges.I act as a trusted advisor to my clients, offering insights into best practices and helping them strengthen their security posture. I build long-term relationships by consistently delivering value, identifying new opportunities, and providing proactive support. Working cross-functionally with marketing, I help shape messaging and campaigns based on customer feedback and market trends. I also maintain accurate forecasting through CRM platforms and stay ahead of compliance frameworks and emerging threats to ensure credibility and relevance. Representing the company at industry events and thought leadership forums is another key part of how I connect with prospects and build awareness.

Education

• Gies College of Business - University of Illinois Urbana-Champaign

  Accounting, Accounting, Business, Law, Computer

  1978 — 1982

Skills

• Marketing Strategy
• Solution Architecture
• Direct Sales
• Information Technology
• Call Center
• Team Leadership
• Disaster Recovery
• Managed Services
• Management
• Integration
• Process Improvement
• Call Centers
• Product Management
• Team Management
• Lead Generation
• Vendor Management
• Professional Services
• Telecommunications
• Strategic Partnerships
• Cisco Technologies
• Cti
• Networking
• Strategic Planning
• Contact Centers
• Sales
• Outsourcing
• Infrastructure Management
• Sip
• Project Management
• IT Operations
• Crm
• Itil
• Solution Selling
• Operations Management
• Business Intelligence
• Visio
• Voip
• Channel Partners
• Data Center
• Ivr