Robinson Perez

General Manager Ii @Advance Auto Parts

East Hartford, CT, US
EMAILS
r••••••••@advance-auto.com
MOBILE NUMBERS
+13•••••••20

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WORK HISTORY

Jun 2024 — Present

General Manager Ii @Advance Auto Parts

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Achieved overall store sales goals and service objectivesManaged and grew professional customer relationships/sales, including building and holding the team accountable to executing customer action plans- Selected, hired, developed, managed performance, coached, scheduled, and engaged store team members- Ensured execution of all inventory and operational standardsCoached all team members to deliver on customer expectations (DIY and professional)- Fulfilled manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment and completion, safety, open/close duties)- Led change management initiatives- Embraced diversity and fostered a respectful environment for both customers and team members

EDUCATION

2006 — 2009

Universidad Dominicana O&M

Bachelor's degree

2018

Bellevue University

Master of Business Administration - MBA

2014 — 2017

University of Phoenix

Bachelor of Science - BS

SKILLS

CateringMicrosoft WordTeam LeadershipServe Safe CertifiedFoodFood ServiceNew Restaurant OpeningsServsafeFood & BeverageRestaurantsCustomer ServiceEnglishMulti UnitFood PreparationEmployee TrainingRestaurant ManagementTime ManagementHospitality ManagementMicrosoft OfficeSalesHospitalitySocial Media MarketingInventory ManagementSpanishPowerpointMicrosoft ExcelHotelsSanitationEmployee RelationsManagementHiringTrainingCustomer SatisfactionSocial MediaTeamworkLeadershipHospitality Industry

ABOUT ROBINSON PEREZ

I have more than 15 years of experience in the hospitality industry, with a focus on food…

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