Robinson Perez

About Robinson Perez

I have more than 15 years of experience in the hospitality industry, with a focus on food…

Experience

1. General Manager Ii

   Advance Auto Parts

   Jun 2024 — Present

   Achieved overall store sales goals and service objectivesManaged and grew professional customer relationships/sales, including building and holding the team accountable to executing customer action plans- Selected, hired, developed, managed performance, coached, scheduled, and engaged store team members- Ensured execution of all inventory and operational standardsCoached all team members to deliver on customer expectations (DIY and professional)- Fulfilled manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment and completion, safety, open/close duties)- Led change management initiatives- Embraced diversity and fostered a respectful environment for both customers and team members

Education

• Universidad Dominicana O&M

  Bachelor's degree

  2006 — 2009

• Bellevue University

  Master of Business Administration - MBA

  2018

• University of Phoenix

  Bachelor of Science - BS

  2014 — 2017

Skills

• Catering
• Microsoft Word
• Team Leadership
• Serve Safe Certified
• Food
• Food Service
• New Restaurant Openings
• Servsafe
• Food & Beverage
• Restaurants
• Customer Service
• English
• Multi Unit
• Food Preparation
• Employee Training
• Restaurant Management
• Time Management
• Hospitality Management
• Microsoft Office
• Sales
• Hospitality
• Social Media Marketing
• Inventory Management
• Spanish
• Powerpoint
• Microsoft Excel
• Hotels
• Sanitation
• Employee Relations
• Management
• Hiring
• Training
• Customer Satisfaction
• Social Media
• Teamwork
• Leadership
• Hospitality Industry