Rajni Bhardwaj Grover
Information Technology Services Manager @Technet Training
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WORK HISTORY
Information Technology Services Manager @Technet Training
Calgary, FR
Develop and maintain an on-going strategic plan for IT applications to ensure the school remains current in software, hardware and specific architectural applications and industry trends • Supervise the Technical & Project Support Specialist and/or co-op IT Assistants and direct daily activities • Responsible for the provision of client support for computing and related technologies for faculty, staff, students; and external clients, as required • Responsible for managing the technical support needs for the School’s LMS platform D2L and Student MIS• Identify resource needs, equipment requirements, and manage software and hardware availability • Maintain technical and operational documentation, and ensure the creation and distribution of technical operating procedures, as required • Oversee the technical implementation, maintenance and retirement of systems, software and services • Assess current and evolving information systems and technologies, evaluate potential acquisitions to resolve specific problems
EDUCATION
ET&T
Advanced Technical Diploma, Computer Hardware & System Management
Manipal Institute of Technology
Master's degree, Computer Science
Jamia Millia Islamia
Technical Diploma 3 Years, Applied Electronics & Telecommunications
Software Technology Group
Programming ,VB and RDBMS, Computer Systems Technology
ERP College
SAP-BO/BI Certificate
SKILLS
ABOUT RAJNI BHARDWAJ GROVER
Experienced Technical professional with a demonstrated history of working in the Employee training & Education management industry. Skilled in Windows Server Administration,Database management systems, Data Warehousing Management. Expertise in Operating systems like Windows,Linux and Macintosh.A professional with a Master\'s degree focused in Computer Science & Software technology from Sikkim Manipal University of Health, Medical and Technological Sciences. Certified Cisco Network Professional from Cisco Network Academy. Certified in SAP Business Intelligence from ERP College Canada. Expert in Windows Server 2016 & 2019. •IT Security Operations \\ SOC Analyst course (Security+\\ C|EH)
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