Rhea Dickerson
Referral Coordinator at Montefiore Medical Group
- Role
- Referral Coordinator at Montefiore Health System
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Rhea Dickerson
I provide reliable, fractional remote operations and project support for small teams and…
Experience
Referral Coordinator
Nov 2021 — Present · NY, US
Establish and maintain effective communication with staff, physicians and community organizations to promote high quality patient care. • Schedule appointments with specialists on behalf of clients • Verify documents and associate records to catch and resolve discrepancies.• Call insurance companies to get precertification and other benefits information on behalf of patients.• Maintain accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.• Develop and maintained strong working relationship with referral sources to streamline processing.• Process referral requests from patients, doctors and other health care professionals.• Attend continuing education courses to stay current on referral processes and best practices.• Discuss medical histories with patients in effort to provide most effective medical advice.• Facilitate referrals to other healthcare providers and resources to bridge service gaps.• Access and review patient records to verify receipt completed referral paperwork.• Communicate with patients, ensuring that medical information was kept private.• Provide education and instruction to referral sources on referral processes.
Education
Year Up United
Information Technology
Eastern Gateway Community College
Business Management
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