Balasangameswaran Ramanathan

About Balasangameswaran Ramanathan

Results-driven Delivery Executive with 18+ years of success leading complex IT programs across Healthcare (Medicaid, Medicare & Commercial), Energy & Utilities, Payments, Telecom and Investment Banking. Expert in project, product, and program management under Agile and Waterfall models, delivering large-scale solutions on time and within budget. Known for building high-performing global teams, driving client satisfaction, and ensuring delivery excellence aligned with strategic business goals.CORE COMPETENCIES:Client/Stakeholder Relations | Strategic Planning/Vision | Multi-Service Integration | Product Roadmap | Team building | Vendor Management | Product Management | Program Management | Budget Management | Project Management | Quality Management| Product Customization | Agile Transformation | ITIL Processes | Datacenter Operation | Cloud/Datacenter Migration | DR/BCP TECHNICAL COMPETENCIES:Project Management – Microsoft Project Plan, JIRA, Clarity Knowledge Management – Confluence, Microsoft Share PointITSM – Service Now, Nimsoft, HP Service Manager Monitoring – Splunk, App Dynamics, Net Cool, Solar Winds

Experience

1. Delivery Lead

   Smart Energy Water

   Feb 2022 — Present · Princeton, NJ, US

   Lead end-to-end product delivery engagements, starting from the post-sales stage, and culminating in the delivery of client solutions that met or exceeded business scope, technology and integration requirements, budget constraints, and client satisfaction goals while achieving desired business outcomes- Strategically designed comprehensive project plans (Multi Million) that encompassed scope of work, detailed work plans, responsibility matrices, communication plans, issue tracking, defect management, service level reporting, and risk escalation processes. Consistently delivered all projects on time and within scope, ensuring successful completion of all deliverables- Coordinated testing and deployment activities, working closely with QA and operations teams to ensure smooth rollout and minimal impact to end-users- Proven ability to consult with stakeholders and provide thought leadership in solving complex governance, program/project management, business process, and technical problems, offering a range of viable options with clear pros, cons, and risk assessments. Skilled in effectively influencing decision-making and guiding successful outcomes through collaborative problem-solving and strategic thinking- Collaborated closely with energy and water providers to realize the shared mission of engaging, empowering, and educating billions of people while building a sustainable future.

Education

• Adhiyamaan College Of Engineering

  Mechanical Engineering

  2003 — 2007