Rommel Badua

About Rommel Badua

Sr. Technical Program Manager specializing in enterprise transformation and strategic program leadership within healthcare technology SaaS. I drive complex, cross-functional initiatives delivering measurable business outcomes through structured program management, stakeholder alignment, and data-driven decision-making.PROVEN TRACK RECORD- Enterprise Atlassian migration: zero data loss across 1,193 users, 177 projects, 1,887 repositories- QA transformation: 40% escaped defect reduction across 60+ development teams- Best enterprise CSAT score through Engineering Excellence facilitation- Zero Waste program: 78% resolution rate driving organizational efficiency- Crisis management: prevented business disruption affecting 88 projectsCORE COMPETENCIESEnterprise Program Management | Agile at Scale (SAFe/Scrum, 60+ teams)| Quality Assurance Transformation | Governance & Compliance | Executive Stakeholder Management | Crisis Management & Risk Mitigation | Vendor Management | Strategic PlanningTECHNICAL EXPERTISEAtlassian Suite (Jira, Confluence, Jira Align, eazyBI, Zephyr)| Test Automation | Business Intelligence & Analytics | SDLC Optimization | Cloud Migration | AI Integration | Process AutomationSTRATEGIC INITIATIVES AT HEALTHEDGEOrchestrating enterprise Atlassian consolidation across 4 business units and 60+ development teams, managing vendor partnerships and technical migrations. Established three governance bodies: Atlassian Governance Committee, Architecture Review Board, and Open-Source Review Board. Lead intake processes and facilitate monthly governance meetings ensuring technical excellence scales organization-wide.Delivered 40% defect reduction through automation-first QA transformation: automated 100% of new test cases, implemented quality gates, built measurement frameworks. Partner with external consultants to embed automation capabilities into development teams.LEADERSHIP APPROACH\"Composer of Strategy and Conductor of Teams & Technology\"- I lead cross-functional teams including Senior Managers, Directors, and VPs without formal authority. Combine structured communication frameworks (BLUF, GPS methodology) and automation-first thinking to transform technical challenges into sustainable organizational capabilities.Facilitate CTO Engineering Excellence meetings driving metrics-driven accountability. Recognized by Quality leadership as \"instrumental\" partner whose \"contributions have been essential to QA organization success.\" Identified by CTO as go-to resource for \"toughest, most ambiguous challenges.\"

Experience

1. Sr Technical Program Manager

   HealthEdge

   Apr 2022 — Present · CA, US

   Performance Rating: Exceeds Expectations for enterprise transformation leadership and crisis management- Orchestrate enterprise Atlassian consolidation across 4 business units managing 60+ Scrum teams, coordinating vendor partnerships (ApexOn), achieving zero data loss migration of 1,193 users, 177 projects, 1,887 repositories- Established Architecture Review Board with intake process, baseline metrics (13-day responsiveness, 25-day throughput), eazyBI dashboards - facilitate monthly governance reducing technical debt- Lead facilitator for CTO\'s Engineering Excellence program driving VP/SVP metrics accountability, contributing to best enterprise CSAT score- Partnered with 3rd party consultants delivering over 40% escaped defect reduction across 60+ teams through shift-left QA transformation: 100% test automation for new cases, embedded quality gates, measurement frameworks- Founded Atlassian Governance Committee and Open-Source Review Board establishing sustainable governance frameworks - facilitate monthly meetings ensuring compliance while fostering innovation- Launched Zero Waste program achieving 100% review rate, 78% resolution, automated process with bi-weekly leadership accountability reclaiming engineering capacity- Crisis Management: Resolved Salesforce-Jira integration affecting 88 projects, prevented data residency compliance violations, eliminated 4-week Zephyr delay- Integrated Claude AI achieving 60% manual task reduction; created 4-week eazyBI curriculum; implemented high-impact Jira automations across multiple projects- Lead cross-functional teams including Senior. Managers, Directors, VPs across business units delivering results without formal authority. Recognized as \"instrumental\" by Quality leadership and CTO\'s go-to resource for \"toughest, most ambiguous challenges\"Technical Environment: Atlassian Suite (Jira, Confluence, eazyBI, Zephyr), Agile/Scrum/SAFe, BI Tools, Claude AI, MS Power Automate

Education

• University of Phoenix

  Bachelor of Science - BS, Business Management with a Project Management Certificate

  2014 — 2018

Skills

• Managed Care
• Software Documentation
• Social Media Marketing
• Hipaa
• Agile Project Management
• Product Development
• Product Management
• Medicaid
• Hospitals
• Ehr
• Start-Ups
• Medicare
• Product Marketing
• Strategic Planning
• Strategy
• Entrepreneurship
• Content Marketing
• Business Analysis
• Project Management
• Healthcare Information Technology
• Electronic Medical Record (Emr)
• Healthcare Consulting
• Crm
• Client Management
• Emr
• Business Strategy
• Healthcare
• Leadership
• People Skills
• Healthcare Management
• Management
• Home Care