Razon Mazumder
Project Manager @smartimpact
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WORK HISTORY
Project Manager @smartimpact
London, GB
As a Project Manager at smartimpact, I effectively managed a variety of projects, delivering innovative Dynamics 365 and website solutions to the non-profit sector. My role involved a range of responsibilities, from initial pre-sales activities such as conducting client health checks to the comprehensive management of project requirements, resources, and budgets. One of my notable achievements was delivering a website for a regional care provider, so successful that they decided to expand and offer the website service nationally. I led various types of projects, including Dynamics 365 migrations, mobile app development, and website developments. Overcoming challenges was a regular part of my role. Notably, managing stakeholder expectations, ensuring a clear understanding of the project\'s objectives, timelines, and deliverables. I excelled in resource management, assembling teams with diverse skill sets and managing them effectively, always ensuring the most efficient utilisation of resources. A significant threat I mitigated was scope creep, establishing clear boundaries from the beginning and controlling the scope through strict change control processes. During my tenure, I implemented the Prince2 methodology, which improved project execution significantly. Key benefits included defining clear roles and responsibilities, managing the project by stages, performing regular progress reviews, controlling changes in a structured way, maintaining a \"lessons log\", and proactive risk management. Finally, a critical aspect of my work was maintaining open, honest, and kind communication with clients. This approach has often been appreciated, with clients stating they felt \'loved\'. In a previous role as a Test Manager, I honed technical skills which have proven invaluable in my project management career. I draw on this expertise to advise clients on User Acceptance Testing (UAT), offering crucial guidance to those without the technical knowledge or an in-house IT team.
EDUCATION
Loughborough University
Ergonomics BSc (Hons)
ABOUT RAZON MAZUMDER
As a Project Manager specialising in CRM, web, and mobile implementations, I bring diverse experience from various sectors, including large corporates, smaller membership-based organisations, and most notably, the pensions administration and insurance sectors. In these industries, I have honed my skills in software testing, further enhancing my adaptability, problem-solving prowess, and commitment to client satisfaction. One of my career highlights is leading a significant upgrade for a healthcare group\'s website, a project that not only satisfied the client but also expanded their service offering to other providers. This project is a testament to my ability to drive digital transformations that deliver substantial value to my clients. My academic grounding in Ergonomics (BSc Hons) from Loughborough University, reinforced with certifications in IQSTB Test Foundation, Lean Sigma Six Yellow Belt, and Prince 2 Foundation, equips me with a solid understanding of processes and a universal language to effectively convey our methods. These qualifications underscore my commitment to reliability and standardisation. Currently part of a Microsoft Dynamics Gold Partner consultancy, I am open to diverse opportunities where I can leverage my project management skills, work autonomously, and ensure high client satisfaction. My particular interest lies in multinational transformation projects, which allow me to utilise my specialist knowledge and skills to maximum effect. As I continue to progress in my career, I aspire towards leadership roles where I can influence strategy, inspire teams, and effect impactful change. Combining my extensive knowledge in pensions administration software, insurance tools, and project management, I am confident in leading teams towards success.
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