Raz Raz Choudry Dynamics
Dynamics 365 Finance & Supply Chain, Customer Engagement Training Instructor @QA Ltd
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WORK HISTORY
Dynamics 365 Finance & Supply Chain, Customer Engagement Training Instructor @QA Ltd
Training organisations & consultancies to successfully implement Dynamics 365 enterprise applications and processes including Sales & Customer Experience, Customer Insights Journeys & Data, Customer Service & Contact Centre, Field Services, Project Operations, Finance & Supply Chain Management• Teaching Power Platform Development with Power Automate and Power Apps for custom business application applications to streamline business processes and enhance productivity for clients.Data Modelling for Enterprise Business Applications, Automation, Reporting & Compliance• Conducting workshops and hands-on training sessions to empower individuals with the skills needed to succeed in delivering CRM & ERP solutions with Microsoft Dynamics and the Power Platform
EDUCATION
The University of Salford
BSC Hons, Computer Science
The University of Manchester
Computer science, Computer Science
SKILLS
ABOUT RAZ RAZ CHOUDRY DYNAMICS
Award winning Dynamics 365 Azure Technical Architect, Microsoft Certified Training Instructor and Enterprise Integration specialist responsible for agile service delivery & development of complex ERP & CRM business process integration with Sales & Marketing, Customer Service Call Centres, Finance & Supply Chain, Warehouse & Manufacturing, Field Services, Power Platform and Azure solutions for Government Public Sector Services, Housing, Energy, Utilities & Waste Management, Education, Healthcare, Pharmaceuticals, Insurance, Retail, Construction, Manufacturing and Professional Services.Awarded Microsoft Most Valuable Professional & Community Awards, responsible for addressing global industry challenges across Enterprise systems.Core Skills:* Microsoft Dynamics 365 Training, Development & Enterprise Delivery* Dynamics 365 Finance & Supply Chain including AP, AR, GL, EDI, Bank, Payroll, WMS, HR and Dual Write Integrations* Dynamics 365 Customer Engagement, Sales, Marketing Automation, Customer Services Contact Centre implementations* Field Service Implementations with Complex Scheduling* Project Operations & Dual Write Integration with FO and PMA* D365 Data Migrations and Enterprise Integrations* D365 CE and FO Development with.Net C# and X++* HR Automation & Integrations * Power Platform Solution Development including Power Apps, Power Automate, Power Pages & PowerBI* Azure Devops and ALM* Complex Security modelling RBAC * Azure Microservices, Virtualisation, Containerisation and Docker* Call Center Customer Service solutions, Omni channel Unified Service Desk* Architecting collaboration and communications with MS Teams, Active Directory, SharePoint and more* Sales & Marketing Automation, CPQ configurations *.Net Development with Visual Studio, TFS, Devops * JS, C#/ SQL/.Net / MVC / React JS / Webapi * WCF / Web services * Windows Server Configurations * Data Warehouse, SQL Server Cluster Configurations * ADFS, Active Directory Integrations and AD enterprise security * Voip and dialler integration * Unified Communications and CTI integration * SQL Reporting Services and Power BI * Mobile Development Solutions * Microsoft Licensing * Sharepoint and Office 365 * SAP Integrations * Sage 50, 100, Quickbooks * Salesforce Integrations * Biztalk Integrations * Microsoft Dynamics NAV / Business Central Integrations * Microsoft Dynamics AX 2012 Upgrades
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