Raza Shahid
IT Senior Project Manager @IPC Systems, Inc.
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WORK HISTORY
IT Senior Project Manager @IPC Systems, Inc.
CA
Canadian Clients: TD Bank (Toronto Dominion), Bank of Canada, Canada Mortgage and Housing Corporation, Ontario Teachers Pension Plan, Ontario Power Generation, Desjardins Wealth Management, CN Rail (Canadian National Railway), Canaccord Genuity Group Inc, Caisse de depot et placement du Quebec, Mackenzie Investments- US Clients: Bank of America, BlackRock Financial Management, Inc, Ameriprise Financial, Inc.(Columbia Threadneedle Investments), Millennium Management LLC- IPC is the world’s leading provider of financial trading communications solutions by implementing a fully managed backend infrastructure trading system by offering on-premise and cloud-based solutions (SaaS)- Managed Infrastructure/Network Integration Data Center Setup: Server Implementation, Extranet, PBX/SIP Trunk (Avaya/Cisco/Mitel), Private Wires, Carrier Circuit/Router Installation, Recording System (NICE, Red Box), Dual Data Center Sites (Primary and Back-up/Failover)- Managed Front End Trading Floor Implementation of Turrets (specialized multi-line, multi-speaker telephones used by traders)- Managed equipment staging-configuration-programming-shipping, site preparation (space, power, network bandwidth/ports/firewalls, racking, cabling), pre-post validation testing, actual production cutover, acceptance/soak period, decommissioning of old equipment, high availability, licensing, security, remote access, critical alerts monitoring, replacement of legacy systems, data center relocation.
EDUCATION
University of Ottawa
ADVANCED CERTIFICATE IN PROJECT MANAGEMENT
The George Washington University School of Business
MASTERS CERTIFICATE IN PROJECT MANAGEMENT
McMaster University
DEGREE IN HONOURS BACHELOR OF COMMERCE (BUSINESS)
ABOUT RAZA SHAHID
Over 20 years of solid IT Senior Project Management experience (across Canada and internationally)- OSS/BSS Software Development, System Integration, Infrastructure and Network Implementation, Business Transformation- Successfully managed over 15 large scale, technically complex, multi-million dollar mission critical IT projects with significant risk and high business impact- The largest IT project that I managed was $10 million dollars, there were over 100 team members, it was a 2 year project which involved a 4 phase implementation approach- Vendor, Client, Consulting and Professional Services management experience- Working with senior management at the Director, VP, SVP, CIO and President level- Working with many cross-functional teams such as Operations, Marketing, Product, Finance, Customer Care, Sales, Retail, Channel Management, Legal and Procurement- Managing projects through all phases of the project life cycle; conceptual solution, business requirements, analysis, design, development, testing, deployment and normalization- Managing the scope, schedule, timelines, costs, human resources, distributing roles and responsibilities, managing the risks and mitigation strategies, communication plan, status reporting, audit/quality control- Telecommunications Experience: Expertise in delivering advanced mobile wireless, voice, data, video, internet, wireline and cable solutions for both residential and business customers- OSS, BSS, Ordering, Provisioning and Activation Systems, Billing Systems, Data Warehouse Reporting Systems, Incident/Problem Management Systems, CRM Systems, Business Transformation, Call Center, Banking, Financial Services, Insurance, Online Customer Interface Web Systems, Data Migration, Data Centers, Database Servers, replacing old legacy systems, Middleware Integration, HSPA, CDMA, IPVPN, IPTV, DSLAM, ASAM, AWS, ADSL, FTTN, Retail Store Systems, Help Desk, Macro Automation, Capacity Planning, Change Management.
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