Razak S

Certified ServiceNow Developer/Admin with experience at Cognizant Linium | Open to W2, Full-time, and C2C opportunities

Role
Senior Servicenow Developer Administrator at Cognizant
Location
Lexington, KY, US
LinkedIn followers
500 followers

About Razak S

As a Senior ServiceNow Developer and Administrator with over 10 years of experience in the software development life cycle (SDLC) and over 9 years specializing in the ServiceNow platform, I thrive in delivering solutions that streamline IT operations and business processes. My expertise spans ITSM, ITOM, ITBM, GRC, and HRSD modules, allowing me to implement and optimize complex workflows, service catalogs, and integrations with third-party systems using REST and SOAP APIs.I have a proven track record of customizing ServiceNow applications, building seamless integrations, and driving automation for enterprise clients across industries. My deep understanding of ITIL processes, coupled with hands-on experience in ServiceNow Discovery, CMDB management, and orchestration, enables me to deliver robust solutions that enhance efficiency and service delivery.My focus is on delivering sustainable, ITIL-compliant solutions, optimizing business operations, and leveraging the power of the ServiceNow platform to solve complex challenges. Certified as both a ServiceNow System Administrator and Application Developer, I am passionate about staying current with the latest industry trends and continually improving service delivery process

Experience

  1. Senior Servicenow Developer Administrator

    Cognizant

    May 2022 — Present · US

    I lead the development and customization of ServiceNow applications, focusing on integrations, workflows, and automation. I work on optimizing ITOM and ITBM processes, maintaining the CMDB with Discovery, and enhancing HRSD modules. Additionally, I support GRC initiatives to align with business goals and ensure compliance.

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Razak S — Senior Servicenow Developer Administrator at Cognizant in Lexington, KY, US | Unifers