Raza Ali

Project Manager @United Airlines

Houston, TX, US

o Managed Cisco Unified Communications Messenger (CUCM) deployment projects for various United airlines teams. o Upgrade of CUCM Cisco Cluster from Cisco Version 8.6 to 10.5, Total of 5 clusters and 56 ancillary sites.o Managed the decommission & installs of Analog Gateways, Voice Gateways C3945 Routers and UCS C240 CUCM serverso Lead Technical teams and PM Coordinators on rack & stack, upgrades & cut-overs of CUCM version 8.6 to CUCM 10.5 o Coordinated with 7 various application and infrastructure teams in upgrading proprietary applications including: Telstrat, Intelli Desk, Cisco Agent Desktop & Cisco IOS o Work with Network Engineers & Voice Engineers on creation of Site Surveyso Managed various PMs including; Customer Premise Equipment (CPE) PMs, Center of Excellence (COE) PMs, Vendor PMs & Engineers on planning, scheduling, implementing, monitoring and closing projectso Create workbook & scheduling for equipment to be acquired & removed for VG Migrationo Other United projects managed:o Lead the migration of United Data Hub – AWS deployments utilizing Agile with Waterfall methodologieso Management of the entire project life cycle for initiatives within the Reservations portfolio including discovery, planning, estimating, execution, implementation, UAT, certification, roll out, and ongoing support, based on an Agile type delivery methodology.

Rowan University

Bachelor of Science - BS, Science

CompTIA Tech Career Academy

Cyber Security +, Cyber Security

ServiceNow

Certified System Administrator , SNOW-Admin

Project Management Institute

PMP, PMP