Ray Paik

Servant Community Leader at PingCAP, the company behind TiDB

Role
Community Manager at TiDB, powered by PingCAP
Location
Sunnyvale, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ray Paik

Collaborative & Cross-functional Skills: Able to lead cross-functional teams from engineering, marketing, sales, etc. for new initiatives and customer engagements. • Open-source Communities: Worked in open-source communities in networking DevOps, and data analytics industries. • Customer Skills: Experience working in service/consulting organizations and managing customer relationships. • Extensive International Experience: Many years of working experience with international community members, teams, and customers. Managed a team with staff in China, EMEA, and the US. Bilingual and have a multi-cultural upbringing. • Knowledge of Software & Hardware Industries: Worked extensively with both software & hardware companies throughout my career.Specialties: Account management, enterprise software, customer engagement management, open source software, international business, product management, marketing programs, emerging markets, technical marketing.

Experience

  1. Community Manager

    TiDB, powered by PingCAP

    Apr 2023 — Present

    Launched community programs for the TiDB Community in N. America & EMEA.

Education

  • University of Washington

    Bachelor of Science (B.S.), Mathematics

  • Carnegie Mellon University - Tepper School of Business

    Master of Business Administration (MBA)

Skills

  • Enterprise Software
  • Product Management
  • Customer Engagement
  • Cross-Functional Team Leadership
  • Account Management
  • Team Management
  • Program Management
  • Cem
  • International Business
  • Analytics
  • Erp
  • Saas
  • Consulting
  • Open Source Software
  • Go-to-Market Strategy
  • Cloud Computing
  • Product Marketing
  • Start-Ups
  • Technical Marketing
  • Management
  • Customer Relationship Management (Crm)
  • Software as a Service (Saas)

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Ray Paik — Community Manager at TiDB, powered by PingCAP in Sunnyvale, CA, US | Unifers