Raymond Lai
Experienced Supply Chain Executive and Product Leader | Returns and Recommerce Supply Chain and Technology ǀ Fueling and Delivering Multimillion-Dollar Profitability Improvements
- Role
- Senior Product Manager - Worldwide Returns and Recommerce at Amazon
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Raymond Lai
I\'m a strategic supply chain expert and product manager with a passion for driving operational excellence in the FMCG industry. With a keen focus on product development and process improvement, I\'ve successfully managed multimillion-dollar supply chains, consistently delivering cost efficiencies and exceeding organizational goals.My expertise spans returns and recommerce, cost optimization, quality enhancement, S & OP, vendor operations excellence and timely delivery, with a proven track record of improving inventory management for projects with multi-million dollar entitlement. I thrive in international environments, having worked with teams across the Americas, Middle East and APAC. Throughout my career, I\'ve led multiple Kaizen events, resulting in multi-million dollar savings at Amazon. I excel at collaborating with diverse stakeholders to drive strategic initiatives and create lasting impact. Having worked across continents and cultures, I bring a global perspective and cultural awareness to every project.I\'m always eager to identify new opportunities to enhance supply chain functions and push the boundaries of operational efficiency. I\'m a certified supply chain professional (CSCP) and Project Management Professional (PMP), and am fully authorized to work in the US without sponsorship.
Experience
Senior Product Manager - Worldwide Returns and Recommerce
Sep 2025 — Present · Bellevue, WA, US
Owns WW product development roadmap for inventory removal prioritization tech in Amazon fulfillment centers, including multi-year roadmaps with alignment up to VP-level and across product, tech, operations and business.Leading the charter for value-added services for seller returns, and accelerated removals. Working with business, operations and tech teams to design, build and roll-out tech products.
Education
Cranfield School of Management
Master of Science (MSc), Logistics and Supply Chain Management
Raffles Institution
GCE A Levels, 4 A's in Physics, Chemistry, Economics, Mathematics
Cornell University
Bachelor of Science, Electrical and Computer Engineering
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