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Raymond Valencia

Senior Director of Digital Customer Experience, CSPO

Role
Senior Director of Digital Customer Experience at Cinemark
Location
Dallas-Fort Worth, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Raymond Valencia

Strategic and analytical digital marketing leader with over 18 years of experience developing strategies and solutions for global brands in the consumer and B2B space. Highly analytical and results-oriented with a proven track record of delivering KPI growth and cultivating teams focused on driving eCommerce and improving the digital customer experience. Specialties: • Digital Marketing Strategy• Digital Product Management• Agile Development Principles (CSPO)• Web, App & Cross-Channel Personalization• A/B and Multivariate Testing• Website Tagging• Digital Analytics, Reporting & Insights• Search Engine Optimization (SEO)• Email Marketing/CRM• Social Media Strategy• Content Management• Paid Media Management• People Management & Team Development

Experience

  1. Senior Director of Digital Customer Experience

    Cinemark

    Mar 2023 — Present · Dallas-Fort Worth, TX, US

Education

  • Trinity University

    BA, Communication

    2002 — 2006

Skills

  • Public Relations
  • Umbraco
  • Graphic Design
  • Interactive Marketing
  • Account Management
  • Online Advertising
  • Trade Shows
  • Content Management
  • Sales
  • Advertising
  • Marketing Strategy
  • Spredfast
  • Digital Marketing
  • Web Analytics
  • Integrated Marketing
  • SEO
  • Html
  • Google Adwords
  • Google Analytics
  • Photoshop
  • Management
  • Budgets
  • Project Management
  • Revinate
  • Marketing Management
  • Email Marketing
  • Social Networking
  • Brand Awareness
  • Social Media Marketing
  • Microsoft Excel
  • Copywriting
  • Event Management
  • Digital Strategy
  • Leadership
  • Ppc
  • Sem
  • E-Commerce
  • Event Planning
  • Marketing Communications
  • Facebook

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Raymond Valencia — Senior Director of Digital Customer Experience at Cinemark in Dallas-Fort Worth, TX, US | Unifers