Damien Raymond

About Damien Raymond

I recently graduated with a Bachelors degree in Marketing through the Jon M. Huntsman School of Business at Utah State University (USU). I am a determined individual who is very organized. Once I start something, I will finish it. I enjoy the outdoors and getting to know new people. Another thing I really enjoy is sports. Regardless of the sport, I will enjoy watching and/or playing it. In the future, I want to be able to use my skills and abilities to help a business I am working for build wealth. I am currently looking for an opportunities to refine and develop my skills in the marketing aspect of business. What I offer a company is someone who is very motivated with a \"go-getter\" mindset who has very good time management skills. I\'ve gained customer service experience while working in as a survey agent and also through sports as a volleyball official and basketball and volleyball time keeper. I have experience using Microsoft Word, Excel, and PowerPoint. I am a very quick learner with a \"can-do\" attitude who is seeking a marketing-related opportunity in the near future

Experience

1. Customer Specialist

   Vivint

   Jul 2022 — Present

   Provided assistance for 20-30 customers daily over the phone while showing empathy and professionalism on every call. ​ Able to solve many customer issues often by providing them with best options to resolve the customers issues. ​ Maintained over an 80% retention rate while bringing in a solid amount of revenue for the company. ​ Consistently met expectations of my team leads/supervisors. ​ Motivated to give all customers the best experience on the phones.

Education

• Utah State University

  Bachelor of Science, Marketing

• Utah State University - Jon M. Huntsman School of Business

  Marketing

  2015 — 2021