Raymond Steven G.
Business Analysis| Incident Manager |Microsoft Partner|Operations Excellence| Program Management Colorado Springs, CO
- Role
- Government Reactive Incident Support Manager at Tek Experts
- Location
- Colorado Springs, CO, US
- LinkedIn followers
- 500 followers
About Raymond Steven G.
45 plus successful years in bilingual sales, sales management and customer service in the…
Experience
Government Reactive Incident Support Manager
Sep 2023 — Present · Colorado Springs, CO, US
Reactive Support Manager provides oversight of support incidents to drive timely resolution and high quality of support delivery. Continuously improving the End-to-End Customer Reactive Support Experience for Government Clientele. Deliver a differentiated \"Know Me\" Customer Experience for our government clientele with a high reactive workload. Expand Microsoft ability to scale with demands.
Education
California State University, Los Angeles
Attended, Buisness Major Minored Radio Communications
1972 — 1976
St. Paul's Cathedral Elementary and Middle School Manhattan New York
N/A Elementary School, It was an elementary school
1959 — 1967
Commonwealth Preparatory High School
Diploma, Pre College Courses
1967 — 1972
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