Raymond Peterson

About Raymond Peterson

Vice President with 27+ years of demonstrated performance in the banking industry. Strong business development professional skilled in analytics, Fraud and Claims, policy and risk, project management, strategic planning and mentoring. Facts and data driven leader experienced with risk identification, policy development, developing and implementing new processes to drive improved business performance and customer experience. Professional and persuasive communicator capable of building long-term relationships with business partners, colleagues and customers. Bank of America Green Belt DFSS Certification Program.

Experience

1. Financial Crimes Business Fraud Governance Advisor Lead

   USAA

   Nov 2024 — Present · Phoenix, AZ, US

   Direct and oversee multiple initiatives in support of risk and/or regulatory compliance related initiatives including but not limited to: oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, Third Party Governance, or quality governance.• Apply a holistic understanding of risk and regulatory compliance to includes business strategies and solutions.• Responsible for first line of defense data analysis, report preparation and trend analysis, utilizing business intelligence tools.• Design solutions for unanswered business questions and anticipates future business needs.• Direct, organize and oversee action plans designed to enhance governance practices in alignment with risk and compliance frameworks.• Influence and develop innovative solutions to mitigate risk and prevent risk exposures which result in significant business impacts.• Manage complex projects involving cross-functional areas within the first line of defense.• Define and outline new approaches to problem resolution and leads project team from concept through implementation.• Advise senior management on the status of their control environment related to risk identification and control weaknesses.• Identify critical areas to monitor and escalates issues and findings to appropriate stakeholders.• Serve as a primary resource to cross functional team members and advises on risk mitigation opportunities.• Stay informed of changes to the regulatory environment to ensure proper compliance with processes and requirements are followed.• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Education

• Rowan University

  Bachelor's degree, Sociology

  1992 — 1997

Skills

• Financial Services
• Call Centers
• Fraud Claims
• Project Management
• Fraud Prevention
• Fraud
• Mentoring
• Six Sigma
• Credit Cards
• Financial Risk
• Relationship Management
• Analysis
• Business Control
• Retail Banking
• Fraud Investigations
• Process Integration
• Policy
• Collections
• Conversion Optimization
• Green Belt
• Fraud Services
• Management
• Fraud Detection
• Business Process Improvement
• Leadership
• Banking
• Relationship Building
• Risk Management
• Process Improvement
• Portfolio Management
• Loans
• Analytical Skills
• Credit