Raymond Palmer
Digital Customer Success Manager at SAP | Pride@SAP North America Regional Co-lead | Customer Retention Strategies
- Role
- Digital Customer Success Manager at SAP
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Raymond Palmer
At SAP, my focus lies in fostering strategic partnerships and expanding our product footprint through careful planning and robust stakeholder engagement. With expertise in strategic adoption roadmaps and revenue retention, my mission is to enhance the value delivered to our high-revenue clients, ensuring their success and ours.Leading cross-functional teams has enabled me to achieve significant portfolio growth and maintain strong customer relationships. Our team\'s efforts in change management and adoption strategies have been pivotal in driving the consumption of the SAP suite, resulting in an ecosystem of satisfied customers and sustained revenue streams.
Experience
Digital Customer Success Manager
Mar 2025 — Present · NY, US
Education
Senri Osaka International High School
High School Diploma, General Studies
2004 — 2009
Connecticut College
Bachelor of Arts (BA), International Relations and Affairs
2009 — 2013
Skills
- English
- Word
- Chinese
- Powerpoint
- Microsoft Excel
- Japanese Culture
- Career Counseling
- Leadership
- Translation
- Microsoft Word
- Public Speaking
- Community Outreach
- Environmental Issues
- Editing
- Excel
- Research
- Data Analysis
- Microsoft Office
- Sustainability
- Japanese
- Environmental Policy
- International Relations
- Interpreter
- Analytical Writing
- Chinese Culture
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