Raymond Lacerna
Principal Engineer at Verizon Business
- Role
- Principal Engineer at Verizon Business
- Location
- Bethlehem, PA, US
- LinkedIn followers
- 500 followers
EngineeringView LinkedIn profile
About Raymond Lacerna
Fifteen years of technical and functional experience implementing various Contact Center…
Experience
Principal Engineer
Apr 2021 — Present · VA, US
Skills
- Banking
- Voip
- Avaya
- Sdlc
- Cisco Technologies
- Nice Call Recording
- Process Improvement
- Integration
- Business Analysis
- Workforce Management
- Vendor Management
- Call Centers
- Management
- Avaya Technologies
- Contact Centers
- Project Management
- Microsoft Excel
- Cti
- Genesys
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