Raymond Francis

Role
Lead Sales Operations Specialist at Thomson Reuters
Location
Pune, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

Experience

  1. Lead Sales Operations Specialist

    Thomson Reuters

    Dec 2021 — Present · Hyderabad, IN

    US Government accounts (Federal, State & Local, Academia, Tribal, Risk & Fraud). Managed project prioritization, scope, execution, and progress to improve sales performance and productivity. • Communicating the importance of accurate data to generate timely reporting and Sales forecasting • Process improvement - Duplicate accounts, opportunities, contact and monitoring of new accounts created in SFDC. Naming conventions for accounts, Account hierarchy. I also take care of Stale Pipeline Clean Up activity. • Segmentation dispute - I am responsible for the segmentation dispute requests. Initiate the segmentation changes in the system with the CRM team. • Forecasted, analyzed, and reported on sales pipeline health, analysis, and performance, often presenting to executive leadership. Process improvement - Changes the sales forecast data collection process, so sales numbers are captured correctly on the Forecasting tool (Xactly) for executive leadership. I also work closely with finance team on the forecast numbers and Sales Compensation • Collaborate with Regional managers – I collaborate on the deals (that are coming in and deals that will be pushed to the next month) Validate the numbers between Tableau and the input file to make sure the data is flowing correctly and accurately. This process got upgraded when we started forecasting on Xactly. Update their sales numbers on SFDC, so we have corrected and accurate data flowing to Xactly. • Send Week over Week analysis to respective sales leaders to know the changes in sales numbers. • Managed Order tracking calls for the month end closing deals. Coordinate with different teams to get the deal closed ASAP. • Maintain the Government org chart (Lucidchart)/ details sheet with employee details for leadership team • Coordinating with leadership team for the Annual Sales Meeting (ASM) on the awards, presentation etc. • I also take care of Renewal Case Management system in SFDC.

Education

  • University of Pune

    Master of Arts, English Language and Literature/Letters

    2020

  • Savitribai Phule Pune University

    Master of Arts - MA, English Language and Literature, General

    2017 — 2019

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Raymond Francis — Lead Sales Operations Specialist at Thomson Reuters in Pune, IN | Unifers