Raymond Cruz

National Account Manager @United Rentals

Responsible for managing national accounts, in accordance company-designated national account revenue designation; goal is to increase company market share with such customers and grow national account customer base. Maintain and develop relationships with existing national account customers and their subsidiary companies • Call on frequently to identify customer needs. • Develop personal business relationships through approved company entertainment. • Prepare and provide formal business reviews to assigned customers, as needed • Monitor and prospect large projects involving national account customers; send leads to branch sales representatives. Support the overall efforts of and closely partner with the branch sales representatives, Sr. Sales representatives, Strategic Account Managers, District Managers, and Regional Sales Managers to drive national account revenue and branch revenue, in addition to their assigned national accounts. Work within region to promote opportunities available outside of territory. • Align efforts with branch sales reps and Strategic Account Managers in meeting goals and objectives. • Maintain good and up to date records on all assigned accounts as well as sub accounts Prospect and qualify new national accounts from existing branch accounts, dormant or non-customer accounts, including competitor accounts; • Identify target accounts using Industry accepted sources. • Successfully solicit new accounts as budgeted for the specified territory. • Utilize Rentalman system, Dodge reports and company sales force automation tools to increase productivity and provide superior customer service Assist the Credit Department on any outstanding issues concerning national accounts • Identify delinquent accounts and work with credit and customer to resolve. • Handle credit issues not resolved in the field. • Manage DSO of assigned accounts to Company DSO goal.