Ray Makela

About Ray Makela

As Managing Director of the Talent and Training service line at SBI, I help mid-market and enterprise companies transform their sales teams into peak performers with training solutions customized to their challenges and culture. I started my management consulting career 30 years ago as an Organizational Change consultant at Accenture, and I have carried that passion for helping organizations implement effective behavior change with me across many different executive roles. I also believe effective change includes investing in front-line managers to ensure the desired behavior changes can be reinforced and coached in the future. Your sales reps need the right selling skills to make every customer interaction count. And your sales managers need the skills to reinforce and coach those key sales behaviors. When you take this dynamic, customized sales training approach, you get the super-charged performance that unlocks consistent and growing revenue. That’s why leading sales organizations choose @Sales Readiness Group. We provide award-winning training programs designed to develop the underlying selling and sales management skills that are pivotal to creating a top-performing team. If you\'re serious about improving your sales team’s performance, message me here on LinkedIn to schedule a complimentary consultation.

Experience

1. Curriculum Advisor and Guest Lecturer - Sales Certificate

   Uw Foster School Of Business

   Sep 2019 — Present · Seattle, WA, US

   Guest lecturer and curriculum advisor on sales, negotiation and sales leadership topics for University of Washington Professional Sales Certificate Program.

Education

• University of Southern California

  MPA, Public Administration, Information Systems Management

  1990 — 1993

• University of Washington

  BA, Speech Communication, Business Communications

  1982 — 1986

Skills

• Sales Process
• Leadership
• Coaching
• Sales Management
• Management
• Management Consulting
• Linkedin
• Salesforce.com
• Strategic Partnerships
• Sales Operations
• Sales Force Effectiveness
• Sales Training
• Sales Leadership Training
• Account Management
• Sales Presentations
• Strategy
• Crm
• Program Management
• Professional Services
• Marketing Strategy
• New Business Development
• Consulting
• Sales
• Business Process
• Entrepreneurship
• Selling Skills
• Training
• Team Management
• Strategic Account Management
• Recruiting
• Balanced Scorecard
• Sales Effectiveness
• Customer Service
• Selling
• Project Management
• Change Management
• Go-to-Market Strategy
• Process Engineering
• Start-Ups
• Sales Management Coaching