Reinaldo L.
Digital Program Management @(USTA) United States Tennis Association
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WORK HISTORY
Digital Program Management @(USTA) United States Tennis Association
Orlando, FL, US
EDUCATION
New York University School of Professional Studies
Management Information Systems and Services
Pace University-Pleasantville/Briarcliff Campus
Bachelors of Business Administration, Accounting
ABOUT REINALDO L.
With over 30 years of experience in the global biopharma industry, I am a strategic and influential digital technology leader who drives organizational transformations and delivers high-value solutions to support commercial vaccines business unit at Pfizer. I hold the Project Management Professional (PMP) and Certified ScrumMaster (CSM) credentials, and have extensive skills in process improvement, customer relationship management (CRM), and analytical skills.As the Global BioPharma Operations Partner, I led the development and execution of IT strategies and solutions for the vaccines portfolio, ensuring alignment with the business goals and compliance with the regulatory standards. Previously, as the Digital Launch Lead and the Digital Vaccines Client Partner, I successfully managed multiple projects and programs to enhance the digital capabilities and platforms for the vaccines marketing and operations teams, increasing the user retention rate, customer satisfaction, and market share. I also leveraged my expertise in compliance and risk management to ensure adherence to data privacy, security, promotional materials, software medical devices, and digital media guidelines.
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