Ray H.

About Ray H.

I am an operations leader focused on building high-performing teams, strengthening operational systems, and delivering measurable results. I am passionate about creating environments where employees feel supported, processes run efficiently, and customers receive exceptional service.My leadership style blends hands-on execution with strategic oversight—aligning people, performance metrics, and operational standards to drive sustainable growth. I bring a strong track record in workforce development, process optimization, financial stewardship, and performance improvement across complex environments.I thrive in fast-paced settings that demand accountability, critical thinking, and disciplined execution. Above all, I am committed to fostering cultures built on ownership, continuous improvement, and delivering outcomes that matter.

Experience

1. Facility Administrator Ii

   DaVita Kidney Care

   Mar 2026 — Present

   Promoted to FA II with expanded operational scope and regional leadership responsibilities. Lead full clinical, financial, and operational performance of a high-volume outpatient dialysis center, overseeing multidisciplinary teams, P&L management, quality outcomes, and regulatory compliance.Serve as Regional Operational Excellence (OPEX) Champion, driving labor productivity and expense discipline across multiple clinics. Provide leadership coverage and operational oversight for additional centers as needed, supporting stabilization and performance improvement. Act as a preceptor for new Facility Administrators, mentoring peers through onboarding, systems training, and best-practice execution. Recognized for delivering measurable gains in quality metrics, engagement, and financial performance.

Education

• Florida Institute of Technology

  Master of Business Administration - MBA, Business Administration, Management and Operations

  2016 — 2017

• Eastern Florida State College

  College Credit Certificate - CCC, Business Management

• University of Central Florida

  Bachelor of Arts - BA, Business Administration

• Eastern Florida State College

  Associate of Arts - AA, General Studies