Ray Hadad

Legal Technologist | Dedicated to Supporting the Litigation Lifecycle @LAW (NYSE)

Role
Senior Customer Success Manager at DISCO
Location
Raleigh, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ray Hadad

From strategy to marketing and sales to retention, Ray Hadad is a results-oriented leader with a proven track record in SaaS, startup, and legal tech spaces. With a deep understanding of digital marketing, sales, and customer retention, he has successfully driven revenue and customer acquisition for both established brands and emerging companies. Known for building lasting customer relationships, Ray is adept at developing and executing advanced marketing and sales campaigns that deliver measurable results. His data-driven approach and ability to build high-performing teams have made him a sought-after influencer in the legal technology industry.\"My experience in working closely with the C-suite, executives, attorneys, developers, product leaders, and marketing teams has honed my ability to build trust with users, customers, and supporting staff, all while building out my expertise in the legal and information technology services industries; I am a dedicated leader and have helped build and improve legal technology since 2015.\" Specialized areas of expertise include: Product Evangelism Live events and Cross-Marketing CLE Creation (legal-focused customer educational materials) C-Level Engagement Objection Handling and Negotiation Team Building Marketing, Sales, and Customer Success Development

Experience

  1. Senior Customer Success Manager

    DISCO

    Mar 2025 — Present

Education

  • Michigan State University

    Business Administration and Management, General

Skills

  • Research
  • Entrepreneurship
  • New Product Development
  • Leadership
  • Customer Satisfaction
  • New Business Development
  • Microsoft Word
  • Product Marketing
  • Account Management
  • Project Management
  • Management
  • Team Building
  • Customer Relationship Management (Crm)
  • Public Speaking
  • Social Media Marketing
  • Microsoft Excel
  • Facebook
  • Social Media
  • Marketing Strategy
  • Microsoft Office
  • Sales
  • Strategic Planning
  • Negotiation
  • Marketing Management
  • Product Development
  • Sales Management
  • Sales Operations
  • Customer Service
  • Marketing
  • Business Development
  • Salesforce
  • Strategy
  • Public Relations
  • Business Strategy

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Ray Hadad — Senior Customer Success Manager at DISCO in Raleigh, NC, US | Unifers