Raye D.
Director, Network Recruitment & Vendor Management @Accuserve Solutions
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WORK HISTORY
Director, Network Recruitment & Vendor Management @Accuserve Solutions
As Director of Network Recruiting & Vendor Management, I lead the strategic expansion and performance management of Accuserve’s national contractor network, currently spanning over partners. My role bridges two critical functions—recruitment and vendor oversight—ensuring our network is both geographically optimized and consistently delivering exceptional service.Network Recruitment & Expansion - Lead outbound recruitment efforts to attract qualified contractors in strategic markets- Develop and execute data-driven go-to-market (GTM) strategies and positioning statements- Build and maintain relationships across contractor tiers to support long-term network health- Oversee recruitment activities including social media outreach, cold calling, and campaign execution- Monitor and report on recruitment KPIs and market coverage goals.Vendor Management & Performance Oversight - Guide Vendor Managers in monitoring contractor performance against SLAs and KPIs- Analyze network metrics and recommend strategic adjustments to improve outcomes- Resolve escalated contractor service issues in coordination with Operations and Vendor Managers- Lead strategy for contractor ranking and incentive programs, identifying areas for improvement- Ensure accurate reporting of network performance and coverage gaps.Team Leadership & Development - Coach and develop both Recruiting and Performance Vendor Managers- Set and manage daily, weekly, and monthly KPIs across both teams- Foster a collaborative, accountable, and high-performing team culture.Strategic Planning & Communication - Plan and execute market strategies to ensure comprehensive network coverage- Represent Accuserve at trade shows and contractor events to promote the company and its value proposition- Communicate Accuserve’s model and benefits effectively to contractor candidates and existing partners.
EDUCATION
Santa Fe College
Business/Commerce, General
Union County High School
High School Diploma
SKILLS
ABOUT RAYE D.
I bring a robust professional background in business development and credentialing, complemented by my dedication to fostering a dynamic team environment. My expertise lies in crafting innovative strategies and executing plans that drive corporate revenue while ensuring client satisfaction. As a goal-oriented and decisive leader, I am known for my communication skills and ability to find pioneering solutions to complex challenges. In my role as a vital transformation facilitator and proficient team captain, I guide my team toward operational success and uphold exceptional customer service standards.
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