Raye L. Weir

Senior Project Manager

Role
Client Experience Insights Research Operations Manager at BlackRock
Location
Atlanta, GA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Raye L. Weir

Results-driven Senior Project Manager with extensive experience leading cross-functional…

Experience

  1. Client Experience Insights Research Operations Manager

    BlackRock

    Mar 2022 — Present · Atlanta, GA, US

    Spearheaded the transformation of research operations by designing and implementing optimized processes, policies, and tools for the Client Experience (CX) team, improving research efficiency and delivery timelines.• Partnered with global stakeholders to conduct strategic market and competitive research, identifying innovative recruitment methods and tools to mature the CX program.• Established and maintained a consolidated intake process, enhancing prioritization, accountability, and transparency across CX initiatives.• Led the logistics and roadmap development for global webinars and knowledge-sharing programs, driving cross-functional alignment and engagement.• Ensured adherence to privacy and compliance policies across research initiatives, maintaining organizational standards.

Education

  • Elon University

    Bachelor of Science

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Raye L. Weir — Client Experience Insights Research Operations Manager at BlackRock in Atlanta, GA, US | Unifers