Ray Bowyer
- Role
- Technical Support Specialist at Taos, An Ibm Company
- Location
- Boise, ID, US
- LinkedIn followers
- 500 followers
About Ray Bowyer
What makes Ray Bowyer different from other computer professionals? I do my…
Experience
Technical Support Specialist
Oct 2016 — Present · Boise, ID, US
Managed Service position - Provide technical support to client\'s technology users including problem determination, resolution, & escalation. Proactively managing high severity/priority incidents from identification to resolution. Work with client\'s IT support groups to identify problems & restore services. Complete associated tasks/duties to provide full resolution for users. Working with customers via online helpdesk system, telephone & remote support tools to diagnose technical…
Education
University of Idaho
Bachelor of Science Degree, Computer Science - Data Processing
Skyline High School
High School Diploma, Computers, Math, Spanish, German, Latin
FutureForce - SaaSFocus, salesforce, Idaho Dept. of Labor, & Meridian(Idaho) Library District
SalesForce Administration Training & Certification Preparation, Course finishes end of July 2016
2016
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