Ray Waldheim
Manager, Product Management at NICE
- Role
- Manager Product Management at NiCE
- Location
- Columbus, GA, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Ray Waldheim
Product management leader building scalable, compliance‑driven CCaaS outbound voice and…
Experience
Manager Product Management
Jan 2024 — Present
Education
Mercer University
BA, Political Science
1993 — 1997
Skills
- Contact Centers
- Wan
- Analytics
- Acd
- Troubleshooting
- Salesforce.com
- Business Process Improvement
- Software Development
- Project Management
- Management
- Cti
- Process Improvement
- Wireless
- Enterprise Software
- Sip
- Sales
- Saas
- Team Leadership
- Solution Selling
- Voice Over Ip (Voip)
- Telephony
- Telecommunications
- Voip
- Data Center
- Vendor Management
- Call Centers
- Software as a Service (Saas)
- Call Center
- Customer Satisfaction
- Sales Operations
- Ivr
- Cloud Computing
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