Ray Sheaffer
Senior Capabilites Owner at RBC Wealth Management
- Role
- Senior Capabilites Owner at RBC Wealth Management
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Ray Sheaffer
I am an innovative and creative thinker that strives to incorporate technology in the work place to improve process and procedure. I also have a passion on working with current and future leaders on how to develop their skills today for the role tomorrow.
Experience
Senior Capabilites Owner
Jun 2019 — Present · Minneapolis, MN, US
o Implemented AGILE methodologies within the product team and various business lines o Integrated the Creditlink platform into Salesforce platform for a seamless client experienceo Leveraged Equifax data to increase product awareness and increase overall product growtho Owned. Prioritized, and facilitated the refinement of the product backlog to ensure the product team delivered the right enhancements to drive product adoption o Developed a strong working relationship with the third-party vendor, responsible for the online client digital experience o Saw increase in overall product adoption by over 30% during the two-year span, with line balances exceeding six billiono Created and delivered KPI’s to executive leaders o Acted as liaison for the business and technology teams within RBC and at the third-party vendor
Education
Iowa State University
Bachelor of Science
2001 — 2005
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