Ray MacNamee

About Ray MacNamee

Highly experienced working with Medical Imaging and Bio-Medical technologies to include Multi-vendor and multi-modialties. My work experience has involved assembling and troubleshooting complex technical devices including MR Scanning systems, Medical CT, mobile X-Ray, Medical radiographic and fluoroscopic systems, NUC MED Gamma Camera systems, Dental CT, Dental intra oral xray systems, anesthesia units, IV pumps, cardiac telemetry, diagnostic ultra sound imaging systems, ventilators, defibrillators, computer hardware and software. I have demonstrated my ability to quickly learn new technical skills, resolve problems and improve processes, which have attributed to successfully reducing critical production times. I have also servered as a leader in multiple roles to include managing more than 14 technicians and training new biomedical and imaging engineers. My first priority is and will always be customer service. I feel that I cannot be a successful representative of any company without completely satisfied customers. This trend I intend to continue long into the future. I am a technically skilled professional with the experience, patience and understanding it takes to efficiently build, repair, troubleshoot, support and manage Medical Equipment.

Experience

1. Customer Service Engineer 4

   Siemens Healthineers

   Nov 2020 — Present · Buffalo, NY, US

Education

• DeVry University

  Electronics Engineering Technology

  2009 — 2010

• RSTI

  Computed Tomography Repair CT

  2011 — 2011

• RSTI

  Certified Diagnostic Imaging Specialist, Diagnostic Imaging Repair and Service

  2009 — 2011

• University of Phoenix

  Business Administration

  2002 — 2003

• U.S.ARMY Aviation Logistics School USAALS

  Aircraft Structures, Aerospace engineering, electrical and electronics

  1997 — 1997

Skills

• Inventory Management
• Coaching
• Hardware Diagnostics
• Troubleshooting
• Great Motivator
• Diagnostics
• Capital Equipment
• Radiology
• Computer Hardware
• Customer Relations
• Dicom
• Technical Leadership
• Management
• Team Building
• Engineering
• Process Improvement
• Healthcare Management
• Field Service
• Medical Imaging
• Supervisory Skills
• Microsoft Office
• Medical Devices
• Clinical Research
• Healthcare Information Technology
• X-Ray
• Electronics
• Ultrasound
• Team Leadership
• Digital Imaging
• Problem Solving
• Biomedical Engineering
• Powerpoint
• Microsoft Excel
• Clinical
• Pacs
• Software Documentation
• Healthcare
• Word
• Hospitals
• Documentation