Ray Kaples

Senior Customer Success Manager @Koddi

Austin, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2022 — Present

Senior Customer Success Manager @Koddi

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Dallas-Fort Worth, TX, US

Assist in cross-team communication between the client services team and other key internal teams. Oversee the development of quarterly business reviews (QBRs) for clients, including coaching presentations and leading key conversations. Define, refine, and communicate client strategy. Drive client growth specifically with new opportunities from new or existing publishers and products. Train, develop, and coach Account Leads.

EDUCATION

2013

The University of Texas at Arlington

Bachelor of Science - BS, Economics

ABOUT RAY KAPLES

I build strong relationships, solve problems, and drive measurable growth. My background in client success, strategic account management, and performance marketing has given me a sharp ability to connect business goals with the right solutions.I’ve helped companies scale by aligning incentives, leveraging analytics, and delivering strategies that make a real impact. Beyond the strategy and execution, I focus on the people—ensuring clients feel supported, valued, and equipped to succeed.I thrive in fast-paced, collaborative environments where solving complex challenges and driving meaningful outcomes are necessary.

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