Ray Hite

About Ray Hite

Performance-driven, highly motivated, and people-oriented professional, with extensive background and strong qualifications in all aspects and levels of service in boutique, full service, conference center, and all suite hotels; Armed with drive, determination, a mentoring spirit, and a proven track record of success in creating strong leaders and operating best in class hotels. Profound understanding of strategies and techniques crucial in achieving successful operations, along with adeptness in providing personnel assistance to identify, evaluate, and resolve issues within an organization to facilitate communication and improve employee work performance. Equipped with outstanding interpersonal, communication, organizational skills, and the belief that I can be the best at almost everything challenges me to prove just that.Specialties: Revenue Management Staff Recruitment and Retention Strategic Sales Financial Management Food & Beverage Operations Critical Thinking/Problem Solving Team Building and Employee Relations Communication and Coordination

Experience

1. General Manager

   Four Points by Sheraton

   Present

Education

• University of Houston-Downtown

  Bachelors of Science, Hotel and Restaurant Management

  1998 — 1999

Skills

• Budgets
• Event Planning
• Hospitality Industry
• Resorts
• Hotels
• Sales
• Rooms Division
• Human Resources
• Food & Beverage
• Customer Service
• Revenue Management
• Restaurants
• Yield Management
• Front Office
• Team Building
• Management
• Guest Satisfaction
• Pre-Opening
• Recruiting
• Leadership
• Hospitality
• Micros
• Tourism
• Hotel Management
• Revenue Analysis
• Hospitality Management
• Training
• Customer Satisfaction
• Event Management
• Employee Engagement
• Employee Relations
• Food and Beverage Operations