Rawland Honey

About Rawland Honey

As a Senior Network Compliance Manager and award-winning veteran, I bring over 20 years of experience in operations and program management within the transportation, logistics, and military sectors. My expertise lies in implementing strategic systems that ensure adherence to federal regulations, improve operational efficiency, and drive continuous improvement initiatives.Throughout my career, I have demonstrated a proven track record of enhancing operational efficiency, conducting thorough data analysis, and ensuring compliance. I am recognized for my exceptional leadership skills, ability to drive revenue, and effective communication with executive leadership.In my current role at DHL Ecommerce, I manage a team of 67 employees, driving quality assurance and overseeing operations across 19 distribution centers. I have successfully improved transit times and service levels, saving millions in postal fines and generating significant revenue through strategic initiatives.My previous roles have equipped me with a diverse skill set, including logistics optimization, facility management, and employee performance program development. I have consistently delivered results, whether streamlining logistics to save costs or implementing Lean Six Sigma methodologies to improve operational efficiency.My military background as a 3/75th Tactical Battalion member and Complex Weapons Systems Trainer has instilled a strong sense of discipline, leadership, and dedication. I have been honored with multiple commendations, including the Army Commendation Medal and Presidential Citation Award.I am passionate about continuous learning and hold certifications in Lean Six Sigma Black Belt, Project Management Professional (PMP), and HAZMAT & Environmental Protection Act (EPA). My interests include hiking, weightlifting, history, and training horses.

Experience

1. Senior Quality Program Manager

   DHL eCommerce

   Sep 2015 — Present · US

   Recruit and supervise 67 employees driving quality assurance, conducting disciplinary action, overseeing operations, and appraising job results.• Develop and implement quality and reliability standards by analyzing service and customer requirements, improving time in transit from 89.7% to 95% in 6 months across 19 distribution centers nationally.• Establish new in-process service inspection standards by analyzing operational procedures and developing testing methods, saving $10M annually in postal fines.• Launch Continuous Improvement Projects to drive business growth, improving ecommerce service level from 89.37% to a record 96.41%.• Manage budget allocated across employee expenses, operations, and scheduling while analyzing variances and initiating corrective actions.• Collaborate with management to build 7 automated facilities and drive product development, generating $42M annually in revenue. • Partner with Vice President to establish and implement employee performance rewards program, leading to 17 out of 19 distribution centers consistently reaching goals.

Education

• Tarrant County College

  Associate of Science - AS, Sports Therapy

  1997 — 1999

• PLDC / NCO Academy, U.S. ARMY

  Non Commissioned Officer Leadership, Leadership

  1996 — 1996