Raviteja Kondeti
Senior Consultant at EY GDS | Ex-LTM | CIS - ITSM Certified | CIS - HR Certified | CSA Certified | CAD Certified | 10X Micro Certifications | BITS Pilani
- Role
- Senior Consultant 2 at EY
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Raviteja Kondeti
ServiceNow Developer with 4.5+ years of deep expertise in developing and customizing IT Service Management (ITSM) solutions for large-scale enterprises, specializing in incident, problem, and change management modules. Excited to join EY GDS as a Senior Consultant in ServiceNow Development, ready to architect innovative solutions and conquer complex development challenges.Previously at LTIMindtree, I led ServiceNow implementation projects, developing custom Catalog Items, customizing forms and workflows, and building tailored Service Portals to optimize user experiences and service delivery.Core development proficiencies:• Automating complex workflows with Flow Designer, Scheduled Jobs, Client Scripts, UI Policies, Business Rules, and UI Actions.• Creating advanced reports, dashboards, SLAs, and notification systems for operational intelligence.• Developing and troubleshooting integrations, REST APIs, and third-party connectors (e.g, JIRA), including production code deployments.• Architecting knowledge bases and conducting developer-led training for seamless adoption.Certified ServiceNow System Administrator, Application Developer, and Implementation Specialist (ITSM & HRSD).Driven to leverage ServiceNow’s full potential for scalable development, efficiency gains, and digital transformation. Open to collaborations—let’s build the future!
Experience
Senior Consultant 2
Mar 2026 — Present · Hyderabad, IN
Education
Sri Yerramilli Narayanamurthy (Autonomous) Degree college
Bachelor's degree, Computer Science
Sri Gowtami junior college
General science, Science
Sri Gowtami Foundation School
SSC, Science
BITS Pilani Work Integrated Learning Programmes
Master of Technology - MTech, Software Engineer
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