Ravish Shaikh
WFM & Real-Time Analyst @ Jio | Scheduling Strategist | Power BI | Data-Driven Decision Maker | Deloitte Data Analytics Simulation Graduate | Ready to Drive Business Impact
- Role
- Real Time Analyst at Jio
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Ravish Shaikh
I am a passionate Data Analytics enthusiast with hands-on experience in Workforce…
Experience
Real Time Analyst
Aug 2023 — Present · Navi Mumbai, IN
Dynamic Real-Time Analyst with a proven track record in optimizing workforce efficiency and operational performance within fast-paced environments. Proficient in monitoring real-time contact center metrics, analyzing data trends, and making timely adjustments to meet service level objectives. Passionate about driving continuous improvement and delivering exceptional customer experiences through strategic workforce planning.
Education
NEW HORIZON INSTITUTE OF TECHNOLOGY AND MANAGEMENT
Pursuing BE in Computer Engineering
VPM polytechnic thane
Diploma
2018 — 2018
NEW HORIZON INSTITUTE OF TECHNOLOGY AND MANAGEMENT
Bachelor of Engineering - BE
2020 — 2023
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