Ravisha Ramegowda

About Ravisha Ramegowda

Professional with about 15 years of experience in Security Domain and experience in IT Infrastructure Management (Transition, Migrations & Delivery) System & Network Administration and IT Security Managed and Supported IT Security Compliance (including addressing Vulnerability) needs for large scale clients including Banks and Financial Institutions. Effective planning, management and support to ensure Services being delivered are in line with budget, compliance with contractual obligations and ensuring high availability, scalability, and continual improvement Adept at managing, mentoring & leading teams for successful delivery of large integrated programs, geographically dispersed consulting engagements and infrastructure security support services delivery. Valued member of management team, contributing to service strategies and implementation plans designed for mature service delivery. An effective communicator with good analytical, tactical, and problem-solving skills with the ability to relate to stakeholders at all levels of business. Has good experience in Technical Security Audits, Vulnerability Assessments, Management and Administration of various Security products, Solution implementation and ITIL based Service Delivery.

Experience

1. Senior Consultant

   HCLTech

   Dec 2021 — Present

   Planning project activities, estimation, tracking, change management, delivery management & post implementation support.• Implementing project plans within present budgets and deadlines.• Work with solution team to finalize the FTE requirements and based on the job levels.• Regularly connect with regions and provide update on security offering delivered from India.• Ensure the projects within the Service Line are in compliance with requirements of certifications such as SOC 2 and ISO 27001 audits and any other regulatory requirements, and IT Service Management framework in general • People Management: Initiate goal setting, monitor progress periodically and perform objective assessment of the team.• Handling multiple projects to deliver to customer on time as a PMO and completed on time. • Addressing queries regarding the information system / software & extending onsite support to the clients; maintaining directory including security domains, user profiles & other resources on the network • Setting up Daily Stand-up call and getting all the info and discuss above burning issues for the day.• Identify the need for enhancement of training or refresher training specific to the processes being managed.• Ensure that all processes are adequately and appropriately documented and ratified by relevant contacts on the client\'s side. Focus on Process improvement & Customer satisfaction.• Collaboratively work with capability lead and allocate the resource to project by supporting hiring of resource till onboarding to project.• Ensure the projects within the Service Line are in compliance with requirements of certifications such as SOC 2 and PCI DSS ISO 27001 audits and any other regulatory requirements, and IT Service Management framework in general.• People Management: Initiate goal setting, monitor progress periodically and perform objective assessment of the team.• Oversee SLA agreements and avoid service penalty.

Education

• Karnataka State Open University

  Bachelor of Science (BSc), Information Technology

  2004 — 2006

• KJTET Polytechnic

  Diploma in Computer Science & engineering, Computer Science & engineering

  1996 — 2000

Skills

• Basics of Unix
• Active Directory
• Pre-Sales
• Service Delivery
• Idam
• System Monitoring
• Mcafee Antivirus
• Datacentre and Infrastructure Security
• Siteminder
• Microsoft Certified Professional
• Internal Audit
• Mainframe
• IT Operations
• Information Security Management
• Iam
• Data Center
• Security
• Soc Operations and Monitoring
• Iso 27001
• Enterprise Networking
• Identity and Access Management