Ravish Katyal

About Ravish Katyal

R1 RCM relies on collaborative leadership to enhance operational efficiency and foster team development. With over 14 years of experience in US healthcare, expertise spans process improvement, automation, and employee engagement. Contributions include ensuring smooth transitions of new sites and pilot processes while maintaining low attrition and absenteeism rates. Focused on fair evaluation, mentoring, and customer-centric service delivery, efforts have empowered the team to meet functional specifications and exceed client expectations. Demonstrated ability to motivate teams, streamline workflows, and facilitate high-impact solutions supports the organization’s mission to deliver exceptional service across business functions.

Experience

1. Associate Operations Manager

   R1 RCM

   Jul 2021 — Present · Gurugram, IN

   Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.Interactions with U.S clients for proper implementation of functional specifications and reviewsEnsuring low attrition and absenteeism rateExperience with startups, handling & leading pilot processesSuccessfully Transitioned new sites and Payer Batch for Hospital AR Follow up & AdjudicationOne-on-One discussions with team members to identify the areas of development & coachingPlan and drive team activities to keep the team involved & motivated & update EWS accordinglyMaintain process shrinkage below 10%Involved in framing incentive plans and rolling contests for AR Reduction.Resolved High $ AR backlog by identifying major issues pending in various aging buckets.Making Plan of action to maintain client Metrics

Education

• Shobhit University

  Bachelor of Arts - BA