Ravi Sachdeva
Software Engineer @Amazon | Ex-TCS Digital | Talk About Tech & Personal Finance
- Role
- Application Engineer 3 at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ravi Sachdeva
Welcome to my LinkedIn profile! I\'m Ravi Sachdeva, a collaborative Backend Developer based in Noida with a passion for crafting transformative solutions. Currently, I bring 2.5 years of expertise from Tata Consultancy Services, where I have excelled in driving innovation and achieving remarkable results. Skills:My proficiency spans across Node.js, JavaScript, C/C++, Kore.ai, API design, high-level and low-level design, object-oriented programming, problem-solving, data structures and algorithms, AWS, Git/Github, HTML, CSS, databases, Agile methodologies, and more. Work Experience:As a Backend Developer at Tata Consultancy Services, I have led the development of cutting-edge chatbots for ThomsonReuters clients. I successfully orchestrated projects, resulting in a 90% reduction in live agent transfers and a doubling of user availability. Notably, I implemented live Datadog monitoring on production bots, reducing client costs by 50%, and seamlessly integrated live agent portals like Live Help Now and SFDC Live Chat for enhanced customer support. Projects:Triva - AI Enabled Virtual Assistant (Thomson Reuters): Revamped the interface, increasing customer engagement by 100% and reducing drop-off rates by 70%. Leveraged Node, Kore.ai, JavaScript, Redis, Boomi, OAuth, and Git/Github for innovative development.Ethereum Supplychain: WebApp (Rajasthan Technical University): Designed and implemented a decentralized supply chain solution on the Ethereum blockchain.Portfolio cum Food Blogging Webapp (Rajasthan Technical University): Developed a dynamic and responsive food blogging app from scratch using Node.js, Express, MongoDB, HTML, CSS, and JavaScript. Certifications:Advanced Chatbot Development Certification (Kore.ai): 2022Microsoft Azure AZ-900 (Microsoft): 2021 Education:B.Tech in Computer Science from Rajasthan Technical University, Kota, Rajasthan, with a stellar GPA of 9.48, completed in 2021.I am passionate about continuous learning and committed to writing high-quality, developer-friendly code. Let\'s connect and explore opportunities for collaboration, knowledge-sharing, and innovation!
Experience
Application Engineer 3
Apr 2024 — Present · Bengaluru, IN
Kindle Ingestion Experience
Education
Rajasthan Technical University, Kota
Bachelor of Technology, Computer Science
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