Ravindu Ratnayake

Engineering Manager (Net) @Just Eat Takeaway.com

London, GB

I lead a cross-functional engineering team focused on delivering the best possible outcomes for customers when issues arise with orders. This includes building automated systems and internal tools that reduce resolution time, empower agents, and enhance customer satisfaction at scale.I specialise in event-driven architecture, designing scalable, real-time systems using AWS technologies to support resilient, decoupled services across the platform.A strong advocate for engineering excellence, I promote best practices in code quality, testing, observability, and continuous improvement. I also take pride in people management, fostering a culture of growth, psychological safety, and high performance through coaching, mentorship, and clear goal-setting.From a delivery perspective, I work closely with product managers and stakeholders to shape priorities, define roadmaps, and drive successful, timely execution. I bring deep experience in agile delivery, particularly Scrum, to ensure effective collaboration and iterative delivery.

University of Glasgow

Master's degree, Computer Science

Northumbria University

BSc (Hons), Applied Business Computing