Ravindra Yadav

Technical Account Manager @Privacera

CA, US

Develop, prepare, and nurture customers for advocacy • Work with customers to establish critical goals and other key performance indicators, and aid the customer in achieving their goals as well as identifying and/or developing up- sell opportunities • Work closely with Product, Sales, Support and Engineering teams to quickly onboard customers, define success criteria and surface issues before they materialize • Develop scalable methods for communicating best practices to customers • Work closely with Sales to drive renewals and add-ons for customers • Serve as the escalation point for customer issues • Technology Stack: o All Major public cloud infrastructure along with data, networking and Compute solutions o DevOps Ci/CD, Automation, AKS,EKS. o AWS EMR, Azure HD Insight, AWS Redshift, AWS S3, Azure ADLS, Databricks, and Snowflake