Ravindra Prajapati
Deputy Manager Operations
- Role
- Deputy Manager Operations at Altruist Technologies Pvt. Ltd.
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Ravindra Prajapati
Taking care of Business/ operations management. Identifying customer impacting issues,…
Experience
Deputy Manager Operations
Altruist Technologies Pvt. Ltd.
Oct 2022 — Present · Indore, IN
Prepares call center performance reports by collecting and analyzing the data.Evaluates individual performance reviews and overall team effectiveness with upper management.Helps call agents with challenging customer service issues.Monitors team performance and provide tools if necessary.Determines call center operational strategies by evaluating team results and objectives.Maintains and improves call center operations by monitoring system performance and identifying and resolving problems.Meets financial targets by estimating performance requirements and preparing annual budgets.Presents monthly and annual call center action plans and objectives.
Education
Devi ahilya University
Bachelor of Commerce - BCom
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