Ravindra Chettem
Gainsight Admin at Thomson Reuters| Certified Gainsight NXT(X3) & Salesforce Administrator |CS OPS|B2B |SaaS |Fintech|
- Role
- Gainsight Data Specialist at Thomson Reuters
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Experience
Gainsight Data Specialist
Mar 2025 — Present · Hyderabad, IN
I work on configuring and managing all functionalities in Gainsight and supporting its integration with Salesforce to help our Customer Success teams deliver better client experiences. My role includes:Creating dashboards, reports, and health scorecardsDesigning customer journeys and automated engagement programsManaging CTAs, playbooks, and rules engineSupporting data-driven decisions through Gainsight–Salesforce integrationHelping teams with insights, automation, and process improvementsExcited to contribute to customer success through technology, data, and collaboration.
Education
GUDLAVALLERU ENGINEERING COLLEGE
Bachelor's Degree, EEE
2011 — 2015
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